ABOUT THIS ROLE
Are you an organised, detail-focused, and customer-centered professional who excels at managing orders, communication, and administrative processes?
A leading packaging supplier to the Personal Care and Cosmetics industry – servicing major brands – is looking for a proactive and reliable Internal Sales Assistant to join their internal sales team.
In this fast-paced and system-driven role, you’ll be responsible for accurately processing customer orders, coordinating with planning, stores, and production, and ensuring customers receive professional communication and seamless service.
If you work well under pressure, have strong administrative accuracy, and enjoy supporting both customers and internal teams – this could be the perfect opportunity for you.
WHAT YOU WILL DO
🔹 Receive and process customer purchase orders accurately
🔹 Liaise with the planner on delivery dates and send confirmations through Syspro
🔹 Maintain, update, and adjust customer orders as required
🔹 Communicate with Stores to coordinate required deliveries and update order reports
🔹 Process dispatch notes and invoices for completed deliveries
🔹 Provide customers with backorder reports and updates
🔹 Process customer return requests (rejects, credits, pallets, boxes)
🔹 Prepare and update customer price lists timeously
🔹 Assist with new product development – artwork coordination and colour matching
🔹 Manage label procurement and supplier delivery follow-ups
🔹 Maintain electronic filing and support a fully paperless system
🔹 Participate in stock takes and assist with preparation
🔹 Use Syspro ERP and Rapid Global systems for processing and compliance
🔹 Perform general administrative duties as required
WHAT WE ARE LOOKING FOR
✅ Diploma in Administration, Business Management, Systems Administration, or similar
✅ Experience in an administrative or internal sales role requiring strong accuracy
✅ Strong customer liaison skills and a professional communication style
✅ Excellent attention to detail and ability to work with pricing, orders, and documentation
✅ Proficiency in Microsoft Office (Excel, Word, Outlook)
✅ Syspro experience is an advantage
✅ Strong organisational skills and ability to prioritise effectively
✅ Team player who can coordinate well across departments
✅ Neat, professional, and able to follow systems and procedures consistently
✅ Own reliable transport (Dube TradePort location)
If you’re a meticulous, motivated Internal Sales Assistant who thrives in a structured, customer-focused environment – APPLY NOW!